Special Instructions:
CODs: add $9.00
Sales Tax: Tennessee customers must include 9.75% sale tax on NON food items, 7.75% sales tax on FOOD items.
Prices Changes: Prices are subject to change without notice.
Returns and Credits: An authorization number is required for all returns. Credit’s must be requested within 5 days from receipt of goods. No returns are accepted after 30 days of shipment. Special orders items are non-refundable.
To ensure your returns are handled quickly and effectively, please provide the order number and a brief reason for the return. Please follow the instruction list below:
Always inspect your shipment for any damage in transit before singing for delivery.
If damage has occurred, please notify our customer service department at 210-788-9767 and the carrier immediately. Save all packages for inspection.
Customer service must approve all returns and will do so by issuing a return authorization number that is required to be marked on the outside of each box.
Products must be returned in unopened, saleable condition and with the RMA number to receive credit. A charge of 20% for restocking may apply.